Paintwork Correction Question from Jack Urquhart
Submitted on 06/04/2011
I bought a black 2011 Ford Escape about 1 month ago. After washing it about 3 times at the "touchless" car wash, I noticed a swirl and holograms just on the front driver side door. I've had a black car before that never did this. I've heard that it's caused from the delearship improperly buffing it and after washing it a few times it will show up. Is that true? Should they fix it? What do you recommend? Thanks for your help. Model: Ford Escape
Its difficult without pictures, but if the swirls are only on the door, then it does sound like your right. It should be an easy fix for the dealer. Have a read of this article to give you an idea. Then take it back to the dealer. But first take some pictures when the light is making it obvious. These things have a habit of not looking so bad when your trying to explain to the dealer that your not happy.
Can We Help You?
"We can offer specialist advice on the best car service to suit your requirements"
When bringing your car to New Again, we often ask you to explain exactly the reason for having your car Protected, Valeted or Repaired. Once we understand exactly what it is you are trying to achieve, we will appraise your vehicle using our detailed appraisal check-sheet allowing us to identify areas of concern and tailor specific services that match your requirements and budget.
If you are not sure what service you need and would like to speak to one of our technicians, simply request a callback by filling in the form on our contact page.