Dent Removal Question from Richard Smith
Submitted on 17/09/2016
Please can you help. I caused slight damage to the side panel of a hired VW van (2 dents with no paint damage) and the hirer is demanding Â£1,000+ for a 'full' repair. They say a SMART repair is unacceptable but won't give a reason. Is there a SMART repair trade organisation I could approach to try to get an opinion / comment to back up my assertion that a SMART repair provides satisfactory repairs or perhaps advise me why they are inferior? Sorry to trouble you but I have been unable to find a suitable organisation and I am having difficulty resolving this dispute with the hire company. Many thanks if you are able to help. Model: VW Crafter CR355
The New Again Team.
Can We Help You?
"We can offer specialist advice on the best car service to suit your requirements"
When bringing your car to New Again, we often ask you to explain exactly the reason for having your car Protected, Valeted or Repaired. Once we understand exactly what it is you are trying to achieve, we will appraise your vehicle using our detailed appraisal check-sheet allowing us to identify areas of concern and tailor specific services that match your requirements and budget.
If you are not sure what service you need and would like to speak to one of our technicians, simply request a callback by filling in the form on our contact page.