Dent Removal Question from Richard Smith

Submitted on 17/09/2016

Please can you help. I caused slight damage to the side panel of a hired VW van (2 dents with no paint damage) and the hirer is demanding Â£1,000+ for a 'full' repair. They say a SMART repair is unacceptable but won't give a reason. Is there a SMART repair trade organisation I could approach to try to get an opinion / comment to back up my assertion that a SMART repair provides satisfactory repairs or perhaps advise me why they are inferior? Sorry to trouble you but I have been unable to find a suitable organisation and I am having difficulty resolving this dispute with the hire company. Many thanks if you are able to help. Model: VW Crafter CR355

Hello Richard, As there are no photos with your question it is very difficult to ascertain the level of damage and just what repairs can be taken out. We carry out Paintless Dent Removal here on cars that do not need a bodyshop repair and may be a viable fix for the van. If you can get some pictures to us, that would be great.

Kind Regards
The New Again Team.

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