Question: "I had my windscreen replaced, and it leaked, making the front of the car wet on the carpets. The windscreen company has now refitted the screen, but my car still has wet carpets, smells damp and is not satisfactory. They have offered to send around a mobile valeter to shampoo the carpets, but I don't think this will get the water out."
Answer: We don't think that valeting the car would be enough either, at most it will suck surface water out of the carpets but not remove the water under them. It is not good to have dirty rain water sitting in your car, aside from the health issues, we recently heard of a fellow who needed most of his electrics replaced including the wiring loom after water got into it. Needless to say, this got very expensive, far more expensive than drying the car out properly in the first place.