FAQ

Car polishing is the single most misunderstood job in detailing. Some owners expect miracles from a tub of polish; others are afraid to touch the paint in case they "rub through" it. The truth sits between the two, and that's what this FAQ is for -- the questions customers actually ask us, answered plainly from what we see on the bench.

We've grouped the 33 answers below into seven topics. Start with the basics if you're new to polishing, skip to cost and value if you're comparing quotes, or jump to the problem-removal section if you've just found a bird-mess etch mark on your bonnet.

What polishing is -- and what it isn't

Polishing is the controlled removal of a few microns of clear coat to level out defects and restore gloss. It is not waxing, it is not coating, and a tub of "polish" off the shelf is usually closer to a wax than the abrasive products a detailer uses. These questions sort the terms out.

Process and stages

Machine polishing isn't one pass with one pad -- it's a sequence of steps chosen to match the condition of the paintwork. A light enhancement might be a single stage; a full correction on a neglected black car can be three. These answers cover what happens, how long it lasts, and what limits how far we can go.

Cost, value and whether it's worth it

A proper machine polish is priced on time, not product -- most of what you pay for is the hours spent safely moving clear coat around. These answers give honest ranges and explain when polishing adds value to a sale and when it doesn't.

Products, equipment and DIY

The kit on a detailer's bench looks similar to what you can buy off the shelf, but the pads, backing plates and compounds are chosen carefully and the machine is used with feel. These answers cover the tools, their names, and whether it's sensible to do it yourself.

Problem removal -- stains, scratches, wash marks and bird mess

Most polishing questions are really repair questions: something has landed on the paint and the owner wants to know if it'll come out. Sometimes yes, sometimes partly, sometimes only with a respray. These answers are as direct as we can be.

New paint and coated cars

Two jobs we see often: the brand-new car the owner is nervous to touch, and the already-ceramic-coated car where polishing gets complicated. These answers cover both.

Glass and non-paint surfaces

Not every polishing question is about paint. Glass is the one surface customers ask about most, and the answer is different to what you'd expect.

Related