Customer Questions Index

30 Years of Customers Questions Answered by Industry Experts

As you can probably imagine, having been doing what we do for over 30 years, we get asked a lot of questions regarding all aspects of car care, repair and maintenance.

In the past, we used to actively encourage people to send in questions along with photos of their problems and if we couldn't answer them, we got in touch with experts within our industry and enlisted their help.

This section contains a collection of 30 years worth of answers to more than 4900 customer questions.

Over 2900 of them have photos uploaded by customers, so you can see the types of problems we can help with, along with the best advice for dealing with specific issues.

We have split the questions and answers into easily browseable topics, to make it easy to find similar problems to your own and our recommended solutions.

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Can We Help You?

"We can offer specialist advice on the best car service to suit your requirements"

When bringing your car to New Again, we often ask you to explain exactly the reason for having your car Protected, Valeted or Repaired. Once we understand exactly what it is you are trying to achieve, we will appraise your vehicle using our detailed appraisal check-sheet allowing us to identify areas of concern and tailor specific services that match your requirements and budget.

If you are not sure what service you need and would like to speak to one of our technicians, simply request a callback by filling in the form on our contact page.