Fire and Flood Customer Questions
30 Years of Fire and Flood Customer Questions Answered by Industry Experts
This section contains the answers to 58 customer questions.
There are 13 questions with photos uploaded by customers, so you can see the types of fire and flood problems we can help with, along with the best advice for dealing with specific issues.
Fire damaged vehicle, fire contained to the rear interior. smoke contamination throughout the vehicle and potent smell. we are looking to repair this vehicle the Policy Holder is happy for us to carry ...
i live in mitcham surrey and need the driver seat repaired it got burnt with a lighter and i have a hole in the back of the seat.
Model: vauxhall corsa
Hi there. I live in Haywards Heath, West Sussex, and my Volkswagen Up has a leak in the passenger footwell.
I bought the car 11 months ago from my local Caffyns and have since taken it back there twice ...
JASON ALAN BUDD
I HAVE WATER LEAKING IN RIGHT HAND SIDE OF BOOT! I'VE INVESTIGATED TO SOME DIGREE! ITS NOT GETTING IN THROUGH SEAL UNDER BOOT LID! ITS NOT GETTING IN THROUGH REAR LIGHT SEAL WHICH I SUSPECTED! CAN YOU ...
My name is Luke, I am mechanic in Australia, I found your site when i was doing some research on restoring flood damaged cars, and found it very helpfully, you have fantastic results !! So ...
Need to un-mould and ozone the vehicle asap.
it was flooded by rain fall and got mould on the seats plus it is still going wet after a while.
can you help and ozone treat + de-mould my car ?
I have a 2006 honda CRV that had a small fire in the trunk. The smoke permeated the vehicle (the fire was at night so it burned for quite a while)
I have begun stripping out the car ...
Model: vauxhall astra
Hi, my partner drove our car through a ford which was apparently 1ft deep and close to the other side the engine cut out. On trying to start the car again it turned over and just cut out, it was not possible ...
I have water leaking into driver and rear drivers side footwell. I have sealed all doors recently but it still leaks. As the weather is cold and wet this time of year I have no way of drying out the car ...
Can We Help You?
"We can offer specialist advice on the best car service to suit your requirements"
When bringing your car to New Again, we often ask you to explain exactly the reason for having your car Protected, Valeted or Repaired. Once we understand exactly what it is you are trying to achieve, we will appraise your vehicle using our detailed appraisal check-sheet allowing us to identify areas of concern and tailor specific services that match your requirements and budget.
If you are not sure what service you need and would like to speak to one of our technicians, simply request a callback by filling in the form on our contact page.