General Customer Questions
30 Years of General Customer Questions Answered by Industry Experts
This section contains the answers to 283 customer questions.
There are 67 questions with photos uploaded by customers, so you can see the types of general problems we can help with, along with the best advice for dealing with specific issues.
Richard
I'm based in Surrey & I've uploaded two pictures.
One shows a 2cm kerb scrape on the wheel rim. Can you let me know if this is suitable for a small scuff repair, and whether you can mix an exact match ...
Debra Diggs
Dashboard is torn and a big patch is missing
Model: Lexus RX330
osman ahmet
Please can you price for full underbody treatment against rust ect.
Kind regards, Ossie.
Model: mitsubushi pajero short wheel bace
Jonathon Webb
Hi
I recently purchased a Ford Focus, and there are a few things that I'd like to get sorted out:
1) tobacco smell! Don't know how I missed it on test drive, but I am very aware of it now.
2) ...
Michael Adjei-Ampofo
My car has been off road for a while and as a result has accumulated a lot of oxidation on the paint work. The front passenger side was keyed years ago but not to the metal and has a few scuffs on the ...
Terry O'Reilly
Dear Sir/Madam I would be greatful if you could send me a written quote to repair the damage to my wheels and car please due to an illegal tow away by the dvla. see pictures attached also as well as ...
Ian Hunt
We have a smoke machine but we need to buy some more liquids as we have run out. Last time we had Citrus, Cherry and mint. Are these available to buy separately and if so, how much. We are a Volvo dealer ...
Keith Brown
Hi, I'm looking to tidy my car up to sell.
Can you give me an approx quote to refurbish the alloys and repair a small but deep scratch to rear bumper and damaged/split front valence?
Photos enc.
Cheers
Model: ...
Ian Burrell
How much for this car.I live in Hullbridge
Model: BMW 320
MANJIT SUMAL
My saab 93 convertible has had flood damage, there are no signs of water inside the car that I can see, and when towed the engine is free, I have not tried to start it as it may cause more damage. It ...
Can We Help You?
"We can offer specialist advice on the best car service to suit your requirements"
When bringing your car to New Again, we often ask you to explain exactly the reason for having your car Protected, Valeted or Repaired. Once we understand exactly what it is you are trying to achieve, we will appraise your vehicle using our detailed appraisal check-sheet allowing us to identify areas of concern and tailor specific services that match your requirements and budget.
If you are not sure what service you need and would like to speak to one of our technicians, simply request a callback by filling in the form on our contact page.