General Customer Questions
30 Years of General Customer Questions Answered by Industry Experts
This section contains the answers to 283 customer questions.
There are 67 questions with photos uploaded by customers, so you can see the types of general problems we can help with, along with the best advice for dealing with specific issues.
Hi guys firstly like to say have really enjoyed looking at your site it is fascinating to see the repairs you can do! I feel silly asking this as the minor damage I have is not really visible but as Iam ...
I had my car from new. Its now almost five years old. Over the years ive cleaned it alot and created many of the scratches, swirl marks etc my self.
My polish products have always been Zymol, ...
hi i have a Vauxhall Astra 56 reg black. the plastic cover on my passenger side mirror came off while i was driving along the motorway after i think it came loose while going through a car wash i have ...
Hi, I am a student at Sheffield Hallam University and I have been assigned a project relating to the nature of your company. I was just wondering if you could supply me with some of your service prices, ...
Miss P J Reed
I had someone scrape my car in a car park the other day. Would it be possible for the repairs to be carried out and for you to send the invoice to the person who scraped my car? It just avoids involving ...
we are from China Beijing reach automobile tech company. we hope to cooperate with you for marketing the alloy wheel rims in your city. we supply all size alloy wheel rims with orginal factory quality ...
Miss Elif Ismael
Please note i was interested in having my car valeted as well as having the soft top cleaned/ re-coloured. I'm not sure whether i need to have the hood cleaned or coloured- it is an 2004 model ...
Do you have a depot covering Norwich Norfolk
Model: Mercedes C220
Do you have mobile units or do I have to take my car to a workshop?
My post code is PO21 4DL
Model: BMW X5
Do you steam clean engines?
Model: Jeep Wrangle YJ
Can We Help You?
"We can offer specialist advice on the best car service to suit your requirements"
When bringing your car to New Again, we often ask you to explain exactly the reason for having your car Protected, Valeted or Repaired. Once we understand exactly what it is you are trying to achieve, we will appraise your vehicle using our detailed appraisal check-sheet allowing us to identify areas of concern and tailor specific services that match your requirements and budget.
If you are not sure what service you need and would like to speak to one of our technicians, simply request a callback by filling in the form on our contact page.