Lease Car Advice Customer Questions
30 Years of Lease Car Advice Customer Questions Answered by Industry Experts
This section contains the answers to 148 customer questions.
There are 84 questions with photos uploaded by customers, so you can see the types of lease car advice problems we can help with, along with the best advice for dealing with specific issues.
Isn't hindsight a wonderful thing?! I have discovered your website only after receiving a letter from solicitors demanding Â£485 for repairs by the end of the week! We are obviously very naieve ...
Mrs Comfort Boaitey
I been given short notice to return a lease car next friday. I have some scruffs on the alloys and bumper and 3 dents around the driver side door handle.
Would you recommend getting them repaired?
I live in oprington in Kent and am about to give a lease car back - I have gone throught the BVLRA guides and am confused as to what is acceptable damage.
I believe most of the alloy scuffs are acceptable ...
further to our telephone conversation, please find the pictures
attached and the charges below.
I'd like you to please advise
- if any of the repairs can be considered as regular wear ...
I need to return my car at end of lease and the alloys are corroded/scuffed. Please advise on whether these can be refurbished to a high enough standard to please Chrysler Finance.
Located in Liverpool.
Could you advise please if you feel the attached images show dents, or simply panel imperfections? If dents, would you say they severe enough that they could easily be seen without the use ...
My son has a leased vehicle which is nearing the end of a three year agreement. The car broke down at the weekend and requires a new clutch; part of which may or may not(according to the main agent) be ...
I've got a lease hire Mondeo Titanium X from Lex, which is due for return next month. I have heard horror stories from colleagues who are being charged huge amounts for what used to be considered ...
I'am coming to the end of my 3 year lease agreement and would like to trade the car back in with mercedes before the agreement ends (end July) but don't wish to be charged over the odds for the ...
I have recently handed a lease car back.
There was a very small dent in the rear bumper. It was about the size of the width of my finger.
The lease company want to charge me Â£255 for replacing ...
Can We Help You?
"We can offer specialist advice on the best car service to suit your requirements"
When bringing your car to New Again, we often ask you to explain exactly the reason for having your car Protected, Valeted or Repaired. Once we understand exactly what it is you are trying to achieve, we will appraise your vehicle using our detailed appraisal check-sheet allowing us to identify areas of concern and tailor specific services that match your requirements and budget.
If you are not sure what service you need and would like to speak to one of our technicians, simply request a callback by filling in the form on our contact page.