Lease Car Advice Customer Questions

30 Years of Lease Car Advice Customer Questions Answered by Industry Experts

This section contains the answers to 146 customer questions.

There are 83 questions with photos uploaded by customers, so you can see the types of lease car advice problems we can help with, along with the best advice for dealing with specific issues.

Viewing questions 11 to 20 of 146.

Barry O'Brien

I have a Citroen c4 Grand Picasso on a contract hire which is due to finish this year. Upon checking the log book I have missed the 12,000 service. What penalties will I incur when it goes back Model: ...

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Alan Black

My car is due to be returned after a 4 year personal lease with BMW. The car has only done 31,000 miles and I may pay the balloon payment and own the car! However, there are some marks on the rear bumper ...

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Karen burr

Hi, I am returning a car at the end of the month and when cleaning it out have noticed a small burn mark to the side of the drivers seat in the carpet and also a small tear in the passenger side foot ...

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Mark McDonough

Hello New Again. End of lease contract hire and need to get up to BVRLA Fair Wear & Tear standards. Have several niggly issues, the most prominent of which is this major scratch on the passenger side ...

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Sarah Cant

We have this care on a lease deal and need to return it in December. Obviously they charge for any damage so we are trying to decide if it is cheaper to get it repaired prior to the return. There are ...

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Adam Gray

Hi I'm in Staffordshire, I have a rip and a scuff on the back seat of my car caused by equipment sliding across it, I need to know of this is possible to repair and what an approximate cost would be ...

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Louise Fozard

Hi I have a leased vehicle that needs to be returned on the 25th February and has a cigarette burn on the drivers seat which I would like to get repaired as much as possible. It doesnt need to be perfect ...

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Looking to return my car to the finance company. Slight damage to the alloys. Can you tell me which ones if they are covered by fair wear and tear before I outlay any money on repairs Model:

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Sandra Wooding

I have a small dent in front passenger door from a shopping trolley and a couple of loading scratches ont he rear bumper that I require repairing, this vehicle is a lease vehicle and may have to be returned ...

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Dear Sir/Madam My silver RX8 has several damaged areas. My main concern is the scuffed right rear colour-matched silver plastic bumper as seen in the attached pictures. It also has a dent and scratch ...

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Can We Help You?

"We can offer specialist advice on the best car service to suit your requirements"

When bringing your car to New Again, we often ask you to explain exactly the reason for having your car Protected, Valeted or Repaired. Once we understand exactly what it is you are trying to achieve, we will appraise your vehicle using our detailed appraisal check-sheet allowing us to identify areas of concern and tailor specific services that match your requirements and budget.

If you are not sure what service you need and would like to speak to one of our technicians, simply request a callback by filling in the form on our contact page.