Fire and Flood Customer Questions

30 Years of Fire and Flood Customer Questions Answered by Industry Experts

This section contains the answers to 58 customer questions.

There are 13 questions with photos uploaded by customers, so you can see the types of fire and flood problems we can help with, along with the best advice for dealing with specific issues.

Viewing questions 11 to 20 of 58.

Robert Hall - Chartis Insurance

Dear Sirs, Following of from our conversation yesterday morning, please find attached images of our client’s vehicle. As you know our vehicle has been subjected to 4ft. feet of what we now know ...

See Answer

Debbie Smith

My Mazda leaked because of drain holes being blocked, that has been fixed but I can't get it dry. How much would it cost for you to do this and how long would it take? The seats are leather so they seem ...

See Answer

Shahid Ahmed

Hi, it is flood car don't know what kind do you know what might be the problem it does not start. Model: 2010 Mercedes gl450

See Answer

Patrick Bate

Hi There, I was wondering if you could tell if you have come across any other Skodas (Fabia in particular) with a condensation problem. I purchased my car December 2013 from a private seller on ...

See Answer

Steven Halligan

Hi. Just bought a 52 Plate 3 door cliio and yes it has a terrible leak. Front footwell is soaked. Is it likely to be the sunroof or are there other common causes as well. What sort of price ...

See Answer


I got flood damaged nissan 2009, not starting, wat is da solution Model: Nissan/navara

See Answer

Linda Ashken

Car flooded by high tide on road near river yesterday. Car drivable but wet. Have fully comprehensive insurance but Swift seems to be struggling to find someone to do it.. First garage refused. Next no ...

See Answer


we have just emptied the eqivilent of a full mop bucket full of water from the foot well behind the driver seat. we are trying to dry the c ar out. We are now having trouble with the electric including ...

See Answer

barry o toole

i have a problem with a wet carpet on the drivers side of my peugeot 207 on front of the drivers seat and the carpet isnt wet at all near the pedals etc.. I had a good look around and no sign of any leak. ...

See Answer

Rowena Bristow

Hi I have rain water getting into the footwell on the drivers side of the car! I have taken it to my local garage who have sealed around the footplate/pedal saying that this is a common fault with vauxhalls ...

See Answer

New Again logo

Can We Help You?

"We can offer specialist advice on the best car service to suit your requirements"

When bringing your car to New Again, we often ask you to explain exactly the reason for having your car Protected, Valeted or Repaired. Once we understand exactly what it is you are trying to achieve, we will appraise your vehicle using our detailed appraisal check-sheet allowing us to identify areas of concern and tailor specific services that match your requirements and budget.

If you are not sure what service you need and would like to speak to one of our technicians, simply request a callback by filling in the form on our contact page.