Spillage and Odour Removal Treatment

Standard valeting doesn't reach all the sources. The smell comes from ash -- which settles into steering column trim, seat runners, seat belt winders and gaps behind the dash -- and from tar, which coats every hard surface the smoke touched. Shampoo and fragrance mask it briefly; once the air freshener fades, the ash and tar are still there. We strip back trim to clear the ash, and use ozone treatment and fogging to seal tar on surfaces we can't reach by hand.

Shampooing treats the surface. Most persistent smells are in the foam under seats, in carpet underlay or on hard surfaces hidden from view. Until the source is gone from those locations, the smell returns -- especially on warm days when bacteria are most active. 80% of cars we treat have already been shampooed and treated with odour bombs before they arrive.

Call us before you wash it. Diluting milk spreads it through seat foam and carpet underlay, where it ferments and becomes much harder to extract. We remove the rear carpet -- and sometimes the seats -- to find and treat every contaminated area. The sooner we start, the more straightforward the job.

Yes. We carry out odour removal and decontamination for insurers, including chemical spills, biological incidents and rodent infestations. We can advise on whether your situation is likely to be covered before you make a claim.

It depends on what the smell is, how long it's been there and how far it's spread. A fresh spill costs less than a smoke-damaged car that's been valeted twice with no result. Call us and describe the situation -- we'll tell you what we think is involved and what it's likely to cost before you book.

Phone us right now on 01245 350035 and we'll talk you through it. Speed matters with paint -- the longer it sits, the harder the clean-up. If it's out of hours, read our guide to paint spillages before you attempt anything.