Do you have a car that has been smoked in? Does it have a distinctly doggy odour? We can remove the smell of damp, mould, pets, cigarettes and make your car smell fresh and new again.
We have over 35 years experience in removing stubborn car smells and have worked with all the major car insurance companies to provide an expert car odour removal service which they can rely on.
Professional Odour Removal
We can remove persistent smells because we understand the problem. Usually the smell has a single source, if you can locate the source and remove it, you will often have removed 90% of the problem in one go.
80% of the cars that are brought to us for professional odour removal have already been cleaned, detailed, shampooed, and treated with 'odour bombs', air fresheners and home remedies. And yet, the smell persists.
Odours are very tricky to remove because although we might kill the bacteria, unless we completely remove the source of the smell, they are likely to return. (This is probably why spraying around your favourite air freshener didn't work as advertised.) Things become more difficult if you have just bought the can and don't know where the spillage was.
We can locate and remove the source of the odour, and then we have a wide range of products which eliminate the smell of cigarette smoke, pets, damp, mould, mildew, food and drink, including milk and other unsavoury substances.
Some cars can be more difficult than others, depending on if the source is localized or if contamination has spread throughout the entire car. Please watch the video to learn more.
Double Fog + Bio-Active or Antimicrobial + Targeted Injections
£222.00
3X Fog + Bio-Active or Antimicrobial + Targeted Injections
£333.00
4X Fog + Bio-Active or Antimicrobial + Targeted Injections
£444.00
The Last Resort Package
£826.68
Hourly rate for removal, refitting of seats, carpets etc.
£95.00 per hour
*For specialist machines and products such solvents and enzymes. Normal materials/sundries are included in the hourly rate, e.g. detergents
Upgrade and only pay the difference
We try to recommend the correct service for every problem. However, odours can be very difficult to deal with, but don't worry, if the service you choose doesn't succeed you can upgrade to the next, and you only pay the difference.
Milk Smell Doesn't Go Away On Its Own
Gary treating a milk smell at our Chelmsford workshop -- lifting the carpets to reach the source in the underlay.
A car came in smelling of milk -- the owner had already had it detailed elsewhere and the carpets shampooed, but that had just spread the source of the smell further into the underlay. I lifted the carpets and could see where the milk had stained and gone brown. I washed underneath, extracted all traces of the milk, then followed up with an enzyme treatment to make sure nothing was left to come back. Gone.
~ Gary
Put an Odour in Your Car
Some services above leave your car with the odour of our cleaning products, and while they are designed to be pleasant and fresh, you may prefer the odour of your choice.
Smell of Leather (Odour Blocks) Guaranteed to last a minimum of 1 year
Leather odour blocks are attached under seats - Leather fragrance is introduced into air vents - Aromatek Leather
I had just bought a car which I soon discovered had a terrible smoke odour which had very quickly returned days after buying the car. I was expertly guided throughout my initial meeting and given a number of options to consider. 5 months after the completion of the work, the odour has not returned. Fantastic team and clearly great at their jobs!
We trace the smell and treat the source - not the symptoms.
Tell us what it smells of and when it is worst.That is where we start.
Took my A4 converitable that I have nearly finished restoring, for a refurb of the the blue roof, or at least thats the colour that it should have been. After the boys at New Again had worked their magic, it looked almost brand new, with the colour restored and all the mould and algae disappeared. Great job
AAdam Ford
I drove the car away relatively confident the smell has gone and can safely say that as of 23:19, some 6ish hours later, the car smells just fine. Fingers crossed it lasts! In summary: brilliant place, great service, fair pricing and very thorough good workmanship. Definitely recommended.
DDebbie Reece
Excellent advice and service. I brought my mini cabriolet to New Again as there was a reoccurring mould problem inside the car. Gary and his team did a fantastic job of removing, cleaning and most importantly treating the mould to make sure it would not come back. Very happy with their service and so glad I found them.
GGeorge Stergioulas
We had our family runaround fully detailed and disinfected inside in light of the arrival of our newborn son. We were given multiple options and they made sure the chemicals used would be safe for baby.<br />After getting the car back, I must admit I have never seen the interior so clean ever before...
FFrancesco
The folks at New Again clearly knew what they were doing and really try to solve the situation.
LLily Edwards
Their services were fantastic and better than I could have hoped for, the car looked amazing in the end! They took care of all the mess on the upholstery, the spills, the smell, and even the scratches on the outside. In my opinion, they are absolutely worth every penny. ~ <a href="https://goo.gl/maps/taUQNj555UbUdwpG6">Google</a>
PPaul Brand
The smell was awful and the car almost un-driveable. Gary at New Again explained in great detail how they could help me and thank goodness I went there because the smell has gone. Great work lads, very professional in all dealings with me and highly recommended.
SSunil Patel
Its made all the difference, no wafting or musty smells any more. Cant recommend highly enough, and can breathe easy again. ~ <a href="https://goo.gl/maps/VKzp9ETK6Z3o3V166">Google</a>
Odour Removal FAQ
We have an article with a full FAQ about car odours which answers all your questions.
What do you do that's different to the other companies I have tried?
What makes us different is that we are professionally trained for odours. Many car valeting companies will shampoo your seats and carpets, then put an odour bomb in your car that they got from their valeting supplier. While this can work, it's a limited arsenal.
The equipment we use is the same as would be used by specialists who are cleaning houses, hotels and hospitals after fires, floods and other mishaps. We have spent years cleaning up accidents and odours for insurance companies including hazardous materials, and have had to learn to deal with everything from fuel spills to black mould.
My car just smells 'off', will a good clean freshen it up?
A good clean is usually the best start for removing smells from a car because if you don't get rid of the dirt, you can't get rid of the smells. Disinfecting and deodorizing your car will typically get rid of stale mild odours, with the added benefit of making it safe. Our treatments kill 99% of germs.
I am sensitive to some cleaning products, is there anything you can do?
This can tie our hands a little, but we can try to work with you. UV, Ionizing and Ozone don't use any chemicals, enzymes may be safe to use, and there are some natural products that are effective such as Sodium bicarbonate.
The previous owner left a smell of body odour, can you get it out of my seats?
We can do a lot to remove odours like this, persistent smells in leather can be difficult, but anti-microbial and pairing fog should do the trick.
Ozone
Ozone Generators
We use ozone machines to decontaminate all surface areas. These machines were often used in hospitals to sterilize surgical theatres and we originally used medical grade machines although we now use purpose built industrial machines which are far more efficient.
What is Ozone?
Ozone is an unstable form of oxygen with an extra molecule. When it touches something else, whatever it touches tends to steal the additional oxygen molecule turning the ozone into oxygen and oxidizing whatever it was that was touched.
There is ozone in the air around us all the time and increasing the ozone in the air effectively speeds up the ageing process for smells. As it touches particulates it oxidizes them and turns them into something else. This is very useful in odour elimination as it can get to places we can't reach. As an example, if your car has been smoked in and everything is coated in a thin layer of tar, it will be coated over every surface, coating all the wires and connectors behind your dashboard, it would be cost prohibitive to take your dashboard out and clean it wire-by-wire, but ozone can get up under there and hit that tar making it inert.
Ionizing
How does an Ionizer work?
An ionizer sends out negatively charged ions which bond to airborne particulates and pollutants causing them to drop out of the air. This cleans and purifies the air of dust, smoke, bacteria and mould spores.
UV
Ultra-Violet Light
Ultra Violet radiation does kill germs, bacteria and even viruses… so it is useful in removing odours as it kills any bacteria in the air and it’s bacteria which often causes odours.
Thermo Fogging
What is Thermo-Fogging
This works a little like a disco smoke machine, it heats a special liquid and turns it into a warm fog. We have purpose made machines which allow us to run a selection of different chemicals through them which because they form a dense fog can get into every area.
Bio-active
What do we mean by Bio-Active?
Essentially we mean enzymes which are designed to break down a wide range of organic compounds and engineered to operate at a wider temperature than normal. Often it's bacteria that causes odour and bacteria needs to eat something. Our enzymes will get there first and munch up any food source causing bacteria to starve to death... then the enzymes will eat them too.
Antimicrobial
Antimicrobial Treatments
We have a range of products which are anti-microbial, anti-bacterial, anti-fungal, etc. All of them are pretty devastating to unseen nasties that cause odours, but we have special ones aimed at particular problems for example cars with mould in them. The latest products are especially aimed at killing viruses.