Ford Focus with coolant (antifreeze, pink) leaked into the interior after a system failure. Garage fixed the leak; we handled the cleanup. Seats out, underlay up, foam washed, carpet shampooed, dried overnight.
A coolant leak inside a car is immediately identifiable from the smell, and because antifreeze is dyed -- this one was pink -- it is usually obvious where it has gone. The leak itself was fixed by an engineer at a garage; that is the correct division of labour. Fixing air conditioning and cooling systems is not our work. Dealing with what the leak leaves behind is.
Coolant is designed not to evaporate, which is what makes it so problematic when it gets into a car's interior. Left alone, it saturates the foam underlay and stays there. The seats came out, the underlay came up, and we washed the coolant out of the sponge layers -- it will not shift with just a surface shampoo. The carpets were shampooed and the car was dried overnight with the drying machines. Everything went back together and the car was returned.
Our carpet drying service handles exactly this kind of job -- leaks, spills, and any situation where water (or other liquid) has got into places a conventional valet cannot reach.
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