0:04 How long have you had the car for then? Eight months. Okay, so this year? Yeah, it's just eight months. I know the problem as well. You see the water, I don't know from where it will come. The water drops that will come from here. Do you see my hand? Oh yeah, I can see the sort of staining on the headliner.
0:30 That's the only problem. So that's what gave it away, the water dropping? Water drops, and it will land on this panel, you see? Yeah. It's only there. You don't see anywhere else. No water anywhere else, not in the boot? No. No. Okay. So because of that issue, I think it came a couple of times in summer.
0:47 Yeah. But you know, it's not raining and all, so I... Yeah, it just dries out. I thought maybe my son would have dropped a water bottle or something. Yeah. But now, as the winter started, probably in the last two months, I've seen a lot. So that's where I was trying to understand what could be going on.
1:00 I took it to the Range Rover, the Lookers. Yeah. I took it to somebody else. What did the Range Rover say? Did they do anything? Did they get repaired or anything else? I had this MOT. Yeah. So there was a warning message which again started coming. Yeah. Obviously because of this issue, because that guy changed this.
1:15 I don't know what it is. So he did something. He sorted that for the MOT. But then he didn't touch the vision. So I took it to Range Rover last month. Yeah. I told them this is the thing. So I didn't even see the problem, so I was just in the reception. He said, if it's regarding this, either go to insurance and claim a windscreen.
1:32 Yeah, or you have to find an alternative, somebody like you guys, to set this up. Only then it will be benefit for me. Because even if you send it to me again, I have to take it to somebody else. It'll save you some money. No, that's it. That's it. Okay. Yeah. Yeah, so that's the problem. So water falls in from there and I haven't seen anywhere else. No, that's good. Is it a replacement screen or is it an original? I don't know. So it's an original screen.
1:58 It's an original screen, but I mean, Range Rovers are very common for, especially the Evoke. You know the Evoke? Yeah, they... I don't know what they use, but they don't use... I don't know whether they're just using... I don't know what they do. But when we see them, get them off, I mean, our window screen guys had five in one day of just Evokes, like. So when you take them off you'll see, like, gaps. So it should be one smooth line, and then you'll see jump, like gaps, like bits
2:31 missing. I don't know whether it's like they just... the sealant is just falling out or whatever, but I know it's very common. But I mean, it's all part of our tests anyway. We test the screens, we do loads of tests, you know what I mean, so that will all show up. But yeah, like I said, what I do is I'll go around it, basically show you what we found, and then send you an estimate. So normally we have seen these issues, right?
2:52 So what do you do in there? Yeah. Yeah, yeah, yeah, we take out, we don't take out, we get screen company take out, and then they come and change the whole seal. Take the old one off, they got scraped it all off, straight with the other side of windscreen as well, and then prime it up, and then basically just put that one back on. But put it so it's the same windscreen, just get refitted. Okie-dokie. So I part of our support a Range Rover Evoke
3:17 basically complains about water coming in through the headliner. If I take a step inside, you can see you've got this sort of discolouration there, and you've got a bit discolouration on the top of the headliner. And basically the customer said that he's seen water coming through here and then dripping onto the underlay itself, onto the carpet there. So what I'm going to do first, I'm just going to show you with our diagnostic meter that picks up the water, see how wet it is inside. But that's understandable, because that is
3:56 where they have seen it leak from. We make one into the back. Obviously having water under the underlay isn't particularly good, just because you can get things such as mould and mildew build up. In the long run you can also get electrical fault, so you can see it's made its way back here into the back footwell. So depending on how you park your vehicle, everything like that, so how you park it, how you drive it, you can get water spreading out. So you could have a leak in the front and the
4:22 the back can only be wet. But you see here, this side is actually fairly dry, which is good. But what I'm going to show you now, so you've seen that both these footwells are soaking wet, which is understandable, because what I'm going to show you now is the culprit of the leak. So I'm just going to spray some soapy water up here, right in that sill there, that little gap. So basically what's going to happen is I'm going to get an airline out and then put an airline
4:50 underneath the windscreen itself, and then once that's there you should start to see bubbles appear. So now we're just at the front of the screen, my colleagues are just going to spray the air out. So you've got the bubbling wind, it's all starting there, and it's actually quite along the way, all along the screen here.
5:20 So what we need to do, we need to take the screen out, to confirm whether or not it's the screen seal, or whether or not it's the welded seam behind here. We've had these before where it has been the screen box, so we don't have to take it actually to fully confirm it. Right, so as you saw there, that was the screen that was leaking.
5:52 The only thing I've got to say, now this boat is actually in tip top condition, there's no leaps anywhere else, real lights are fine, door membranes are actually designed so the water drains out underneath the foot pedal, the other footstool. Scuttle area is draining fine, nothing wrong with that. So it's actually in pretty good condition, there's not much wrong with it. It's only the screen, which is very common on these cars anyway, we see them all the time.
6:17 If a boat hasn't got a leaky screen, it's a big shock to us, so that's how common it is. The only thing that I have found, as you see I've taken this boot apart, if I get our twisty camera down here, I will show you basically these air vents that you've got. They're not leaking, I've tested them, but they look like they're going to go.
6:35 If you look at the condition of them, you'll be able to see. So you can see there, so you can see how much sort of debris is on there, and obviously that blocks up the actual vent, and then the water starts to drain out underneath. So I mean, I would recommend that you get a replace, just because we don't want to send you home with any possible sort of leaks that could come into play.
7:00 But if I show you the other side as well, it's actually just as bad as it might get. So you can see there on the other side, you've got all this sort of deterioration. I mean, the water's there, like, you can see how damp it is on the outskirts of the air vents, but it's not actually leaking, there's no sort of water underneath or anything. But yeah, this is all I'm going to say, is I recommend that you get them done, just because in the future you don't want them to go and then have to bring it back and go through the whole
7:31 process again. That way, once it's done, we get new ones in, get them fitted. Obviously when we take the air vents out, you've got to take these rear lights out first, because there's a little clip underneath which is attached to the bumper. So once we take these rear lights out, we'll then be able to take the bumper off and get the air vents out, get the new ones in.
7:46 With the rear lights, we re-seal them anyway, even though they're not leaking. It's part of our protocol, we re-seal them just to make sure they're double safe. Apart from that, I mean, my colleague told you about the screen, so I'll be able to get a pass for that, which is brilliant. And then in regards of the drying, what we have to do is we have to take out these seats and take out all the trims, or take up all of this, just so that way we can suspend the underlay in the air,
8:07 because you don't want any sort of contact on the bodywork of the car. So if you've got any sort of contact with the underlay and the bodywork, then you're gonna have stagnant water and you won't be able to get rid of it. So if we then put it back down and there's stagnant water in there, you're gonna get mould and stuff like that again. So it's dry out properly and make sure and there's no mould whatsoever. We then strip it, get it pinned up, make sure there's no contact,
8:28 suck out as much water as we can, and then we've got our dry machines in there. This one's gonna need two nights at least, maybe three, but I reckon it'll need two, just because it's so wet this side, and the underlays on these oaks are so thick. So yeah, I mean, that's all in this one.
8:41 Everything else, tip-top, nothing wrong with it. It's literally just the screen, and then the air vents, they look like they're gonna go. So what I'll do is I'll get the estimate built together, so you'll receive this video, and then if you don't have the estimate by now whilst you're seeing this, bear with me because I'll be doing it, but it should all come through.
8:59 If you'd like to give us a call back straight away just to let you know what you wanna do, let us know what you wanna do, that'd be fantastic. But apart from that, that's all. If you're watching this as well, the video online, check us out down below, click the link, and yeah, take care.
9:13 Right, so just a quick update on the Evoque. As you can see, we've got all stripped out at the moment. And you can see the moisture built up underneath here. I'll show you the actual, what do you call it, underlay in a second. And you can see here, you've got much more of a pool of the water there, but that's just where it's kept running back. Even though you've got a leak in the front, it's just where it runs back to the lowest point in the car, as you can see.
9:33 But yeah, you've got quite a lot of water there. If I give that a squeeze as well, you can see how much water's actually coming out of that. So now you know what I'm saying, when it collects water in these underlays, they are very thick. But if I come out and show you the other bit of unday, which we've got pinned up, so I'm just letting it drain.
9:50 But I'm going to get over here with a water vacuum and suck this as much as I can, just to try and get the process done quicker. But yeah, literally, really, if I squeeze this, you will then see how much water's then coming out there. So you can literally, you can see how much water that link's letting over time.
10:09 But yeah, just giving you an update, so you can see that we're getting there. All that needs to be done now is once that's all sucked out, be able to put the dryer machines in there, so that'll be in there for the next couple nights. The windscreen boys are coming tomorrow, but if they're not coming tomorrow, they're coming the day after, because they've got a busy day tomorrow, but they're gonna try and pop down tomorrow anyway. So yeah, so this one is a get in there.
10:30 All right, so the windscreen boys just taking the screen out. As you can see, got the screen here, and you've got this little gap right there. So that was placed in the driver's side, so you can see that gap in the sealant there. Whereas if you come along this lip here, you can see the lip all the way along.
10:47 You've got a nice bead of sealant, no gaps. And then if you come round to the actual frame of the car, frame of the windscreen, you can see here you've got some sort of misplaced sealant there. Basically that shouldn't be like that, so water will then get under there and then go through.
11:03 And you've also got somebody sealed up these holes here, see. So whoever's done the windscreen first has tried to reseal these grommets there, which are then caused other sorts of problems. You've got the same on this side as well. If we come to this side, you can see that they've obviously thought it was leaking from here, so they've decided to seal up these little grommets. But apart from that, she's on dry. So basically by the end of the day should be sorted, dry, that way we can get her put back tomorrow and it should be
11:34 good for collection. So yeah, apart from that, it's all good. Right, so as you can see, we've got the Range Rover Evoque just going under our final testing. It's going under our rain arch test right now, it's just simulating heavy rainfalls, you can see. But yeah, so usually just come up to its final stage of testing. It's had a nice little curtain clean, cleaned the wheels, and so she's all looking nice and shiny. So what the job is next is we're going to get her off, make sure it's all nice and dry inside, do our last final checks, and then
12:03 after this video, what you should receive is another video basically saying that the cars are ready to get picked up. So yeah, this one's almost there. Okie dokie, so we've got the Range Rover Evoque here. It's been through all of our rain arch testing, and it's had a nice little courtesy clean as well, so as you can see, all the rims are nice and clean, the bodywork is nice and shiny.
12:25 This one was in for a windscreen, and a faulty windscreen. At the top, the seal hadn't been run through properly, so there was a gap within the seal. Very common thing on these Evokes, so it's nothing out the ordinary. But what I'm going to show you is inside, show you that it's all nice and dry where we left off. So if I get our diagnostic meter out now, turn it on, take a little look under here, you can see nice and dry, it's not floating, you can see there, nice and dry. And again, so if we go to the back
13:14 no, because it was only the one side which was actually wet. So we're going to take the one side out, have a look down here, you see nice... oh sorry, you can see it's nice and dry, so that is good. But right, so what we say now is this one is ready for its real world test. So basically just keep it, keep on top of where it was wet before, all the bits and bobs, like how you're parking it. If you're parking it in a certain way, keep parking it a certain way, make sure you double check it,
14:00 because obviously the real world environment is completely different to sort of static water flow. So yeah, that's all, just keep on top of the leaks. But what I do is I get all the invoice printed off, everything like that, and this one is ready to collect. Amazing!
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