Videos: #smart-repair

Mercedes 4MATIC pre-return lease inspection to BVRLA standards. The goal is identifying which repairs bring the car below the recharge threshold most cost-effectively.

Volvo XC90 lease return. Rear scratch polished out with machine polish and touch-up paint -- cheaper than a respray and cheaper than accepting the recharge.

A Kia with 18,000 miles on a four-year lease -- inspected to BVRLA standards. Gary walks around every panel on camera in the rain, gives the customer a full video record, then gets on with the repairs while she goes into town. Real cost numbers throughout.

Vauxhall Astra GTE with surface rust treated on the sill, machine polished, then Fireball Super Hydrophobic polymer coating. Self-cleaning when it rains.

An overview of smart repair -- what it covers, where it stops, and when you need a midi repair or a body shop instead. Gary explains the football-sized area rule, why smart repair rarely works on a bonnet, and the lease return mistake most people make.

Midi repair explained: sits between smart repair and insurance territory, typically under £1,000. Gate post catch, trolley damage, larger dents and misaligned panels. Claim or pay? The tipping point explained with a real example.

Key scratch vandalism: almost always through the paint, cannot be polished or rattle-canned. Needs a body shop with a proper booth -- door handles off, strips off, full respray. Light lacquer scratches from hedges may polish out. Insurance claim worth considering.

Interior smart repair guide: cigarette burns and carpet holes done in-house; bolster wear and fabric tears need a trimmer; dashboard and switch areas are no-go zones; worn leather may suit recolouring. Lease return: get the whole car checked first.

Paintless dent repair overview: dents up to 50p-piece size, lever-out technique, mobile service at your driveway or workplace. Lease return advice: get the car inspected first. Larger dents go to Midi repair.

Gary explains the three levels of leather care: clean and condition, connollising and recolouring, and trimmer replacement. Where each level starts and stops -- and how to tell which one your car actually needs.

Alloy wheel refurbishment guide: four wheel types (split-rim, standard silver, diamond-cut, coloured), mobile vs static repair methods, when each is appropriate, and the lease-return recharge reality (£60-80). Get the car inspected before spending on wheels.

A quick introduction to New Again and the five main reasons customers come to us -- water leak finding, ceramic coatings, decontamination, lease return inspections and smart repair.