Ford C-Max | Detecting a water leak with ultraviolet

Video transcript

0:01 Hello Andrew, quick on to the inside of your vehicle right now. We've got some special UV dye. So if I shine that light up there, you can see obviously that shiny puddle there, and it's got runs there. That run runs down there. So if I leave that torch there, just come to the front of your car. We've gone and took your scuttle off, and as you can see in there, someone's been in here before, there's a lot of sealer there, which obviously is not the best job, but not the worst. I just pour this UV dye around

0:43 that area where the sealer is. You can see there, some of it down there. I then come back in the car, you can see obviously it's come running out straight away. So the sealant work that someone's done there before isn't the best, obviously. As you can see, it's leaking. Obviously this is going into your car. You see that puddle there, it's going into your car and onto the carpet, so that's why that is wet. So obviously we found the leak, it's underneath the scuttle. So there's

1:29 your leak, at the front of your car. So we found it. We're just going to put an estimate together for fixing the door membrane, and obviously fixing this. So we'll stick that together, we'll send you over this video, and we'll also send you the estimate. Okay, thank you.

Jan
15
2022

This car has been to another garage who couldn’t find the leak, by running through our 28 point check.

We managed to pinpoint the area, with some stripping the car down we managed to find the exact area it was leaking. 

This car also had a leaking door membrane. 

Connor has a different style of doing videos to James or Gary, and so you can see that he is talking to the customer. The videos posted to this channel are the video reports we send our customers detailing where the leaks are and any other issues we might find. The video report is part of our leak detection service. We also give them a written report suggesting solutions, with an estimate of how much it will cost to fix the leak(s) and dry the car. 

Solution: We'll replace the door membrane and make good under the scuttle area, sealing the area properly.

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