0:02 The issue is mainly that when it rains, we know that water is coming in through the sunroof. OK. And why is that? Because you can see it dripping. Oh, OK. So heavy rain, whether the car is moving or stationary, we see the rain is coming in inside from the roof. And then afterwards, the footwell here is usually very soaked and damp. That's right.
0:22 And there's a part that runs all the way down there. Exactly, yeah. And it should be getting in the panel, because we've noticed that when... Is it all wet up here as well on the headliner? We don't really feel any wetness, but what does happen is that the heating basically goes in a blink.
0:34 So when it rains and there's water coming in, we don't get heating, we don't get AC. So something's going on, it could be electric, it could be something. But there is definitely water coming in, and it's definitely coming from up here, it could be other places, and we definitely get a damp carpet.
0:49 How do you start this? Well, the carpet has been used a lot in the last year, so we don't really know, because no one really noticed it. We did get it serviced recently and it seems to be less, but it's still definitely dripping when it rains up there. So that's definitely where it starts from, and it might be other places frankly, you know, where it's coming in.
1:09 But definitely water coming in from there, and we get the wet carpets in the foot well. Is it just the driver's side that's wet? It's the driver's side, mainly wet. It could be the passenger side, but definitely the driver's side is wet. I can't look when it comes in. Yeah, somebody said the door, what, the door card?
1:24 No, no, no, for the driver's side, the door, the electric windows control, sometimes they don't work for the back windows, sometimes it works, sometimes it doesn't. Yeah, I get you. No, that's all right, that's all right, I mean we'd go through all those checks, don't worry, but I mean, nothing to boot either, all your brake lights working and stuff, right?
1:43 Yeah, that's right, that's all right, it's okay, whatever's happening is happening on the front. So, a car that was bought, named Lexus LX Hybrid, complains about water actually coming through the headlining here and making its way into the footwell. If we grab our diagnostic meter here, so here you can see that's soaked, pretty wet down there.
2:14 That's soaked there, make our way into the back footwell, just to make sure it hasn't spread anywhere. Take a little look under here. Obviously having water under the underlay isn't particularly good, just because it tends to go unnoticed. This back one seems to be dry, so you can see there, this back one's dry. Yeah, it tends to go unnoticed, and then after a while you tend to get a bit of a mould and mildew, and obviously mould and mildew isn't good for anyone. Obviously if you've got water
2:51 appearing on the surface of the carpet, so you can actually see it coming up, that's when you want to get rid of it as soon as possible, just because it will oxidise at a much quicker rate, because obviously it's in contact with the air. So the water oxidises at a much quicker rate. So yeah, you can see these back ones are fairly dry, so at the moment it's just that front drivers that's wet, which is understandable. You can see under here, we've already got the
3:18 carpet up, in fact, just to check. You can see it's a little bit damp but not too bad. You can see on there it's showing up to be moderately damp, so that's the water under the carpets. So it's mainly just his front footwell, which is understandable. If I'd show you what we found, I'll start with the front of the vehicle first. Scuttle area is good, this one. Windscreen is good also, which is good. Door membranes are good, because you can see the design to actually let them
3:55 to come out the bottom of the door, which is a fantastic design. If you come to the top of this here, so what's happening is, I mean, it's gone now, but what was happening was, if I get some water, I'll actually show you. You can see you get the build up, if you can see the reflection there, you can see under there. So this sunroof pipe's blocked here, and what's happening is it's built up along this line here, and that's what's making it come out down here. As you can see, there's
4:36 all sorts of water along here. With the right side it's not as blocked, but it's protruding slowly through the pipe. With the back one, this back one also, this back one's blocked, it's not coming out at all that end, whereas on the back passenger side it's coming out fine. Obviously what we'll do is, we will rod and flush all of them, just to make sure they're all working, all the spick and span.
5:09 And then we will get a sort of modified head so that it gets the water out because they use a straight pipe. But if you use a, like a 90 degree sort of angle one, it directs the water more, I don't know how to say this, more proficiently with a straight pipe. It can go either side whereas the angle one just sends it straight down.
5:38 Door membranes is fine, like I said, which is good. What we found also in this one, if I grab a torch. So what was happening, if you can see in the boot here, you've got a bit of water there. You can see on these air vents, you can see they're already starting to leak. I don't believe this driver side is leaking as bad, but obviously what we do is we recondition that one and then we can get a new one for
6:04 this one's, because you can see that there's water actually coming in there already. But yeah, you can see underneath here it's all wet. And what's happening is, when we was... So the rear lights are working fine up there. But what was happening was, when we was pouring the water along here, you've got that bumper support clip and you've also got the welded seams below there, so we're guessing that they're both in fact leaking, because when we was pouring it on there, there was a profusely amount of water actually
6:35 coming in, so it wouldn't just be just from the one. And there was also two streaks of water. You can see along that line there, there's two run marks, so you got one there and then one there, so you can see where the entrance is coming in. Same for this side as well, you can see the run marks there, just where the water is coming in. But on these cars it is a very common thing. So yeah, these bungs, of course, we'll get new ones and then we'll put them in, make sure they're
7:10 nice and sealed. And with the welded seams also, when we take the bumper off. So obviously, in order to actually get the air vents out, what we've got to do is we've got to take the lights off, then we've got to take the bumper off to actually get to the air vents, because they're just based like there. And when we put the lights back on, we'll reseal them, make sure they're nice and watertight. And when we put the air vents back on, we'll seal them up and scotch them, make sure they're all nice and good. If I show you this, if
7:39 you have barely one minute, if I put some water along here on this top weld here, so that little line, so if I put this hairline down here, you can just see the little bubbling effect, you can see, so that means that there's water getting in there, and what that's doing is running all the way down and coming out around here. But that's very common on these cars, it's not un-normal, un-common. Same for this side as well, you can actually see the cracks here. You can see there and there. See where the cracks are. See what
8:28 we do is we chisel out all these seams here, chisel it out right to this tailgate. This tailgate's actually not sealed in either. So what happens is water actually gets underneath this lip and it makes its way into the boot itself. But you can see there, it's not actually sealed on, it's just coming off easy peasy. In regards to dry and what we do is, once you get the carpets up, which is in order to actually get the dry on, we've got to take out all the seats, take all the trim, and then
8:57 once we suspend the underlay in the air, because that way you can suck the water out, and also it's not touching the bodywork, so there's no stagnant water floating about or touching, because obviously you're not gonna get rid of it if it's actually touching the body of the car. And once we get that all suspended, put it on dry, this one's gonna need about two nights, just because that footwell is so wet and this one is damp. And obviously you can also find water elsewhere in the
9:17 vehicle. But yeah, this one's gonna need two nights max. Yeah, door membranes are fine. With these welded seams, we're gonna chisel these out and then make new ones, make sure they're all nice and watertight. But yeah, apart from that, I think that's all in this one. Just one other bit, just taking you to inside the vehicle. It's had its first nights dry, it still feels a little bit damp in places, so hopefully by the time it's had that second block of drying on it, it will be all fully dry
9:50 you can see sort of the water stains where it had all been sitting previously. So yeah, just wanted to show you that we're obviously getting on with it, both sides being lifted. So just a quick update on the Lexus RX400h. Got all the seats out. You can see we take off the trim at the side, just where the seatbelt goes up to there, just so we can get that carpet peeled back. As you can see, there's a fair bit of water under there, but it's not too bad, I mean, the carpets are pretty damp if we
10:27 show you the other side, which is where the worst of it was, you'll see is a little pool of water in your front foot wheel. You can see there, so it's just a build-up where it's the lowest point in the car. But you can see it's damp. But yeah, fingers crossed, you're driving a night. But yeah, like I said, this carpet is extremely damp. So yeah, just quick update video. All we've got to do now is take that rear bumper off, and then we get these roof rails off, and then yeah, that's all, and
11:03 with the tailgate rubber. So yeah, just giving you a quick update video, that's all. Just a quick update on your vehicle. So it is all on dry, so we've got our dry machine in there, you can see the hoses coming out. We've started to strip the rear bumper, that's to gain access to your rear air vents and everything like that. So start to take some pieces off now. My colleague's just going through and taking off these caps to get your roof bars off, however they do look like they're
11:33 quite brittle. So we've obviously got most of them off, but one of them does look like it has got a bit of damage to it, so we've got replacement plugs that go in. However, obviously where it sits on looks like it has previously been taken off and been snapped. As I say, we take all of these off normally without having any issues. They go, another one, no issue taking it off, and we just take piece clips off. But we've got two options with it: we can either buy a
12:07 replacement one, so then it's all in one piece, we can get a replacement cap for you completely. Or the other alternative is we can just bond it back on, so that would be a little bit more difficult to remove if needs be going forward for yourself. And you'll still be able to take them on and off, but just it'll be bonded on, just in one corner. So yeah, give us a call, let us know what you want it to do. If it's just bonding it on, we obviously won't charge you any extra for that, that's a five minute
12:37 job for us. But if you wanted a replacement one, give us a call and we'll get a price for you. Amazing!
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