Volvo XC60 Water Ingress Diagnostic

0:03 Right, so a client of ours brought in a Volvo XC60, basically complains about water leaks coming in through this little bit here. They've been seeing tiny droplets of water coming down the windscreen there. Not too much, but what's been happening is they've kept having problems with their electrical unit, so their ECU. The handbrake's not working anymore. So basically the water's ingressed itself into this dash here, and then made its way down and obviously tumbled with the electrics.

0:38 But what I'm going to show you now is show you how wet the carpet is. Obviously having water under the underlay isn't particularly good, because you can get things such as mould and mildew start to appear. You can see there it's pretty damp, you can see further down it's even more wet. So the front passenger is wet. Check this back one, you can see this back one is pretty wet as well, but that's understandable, because depending on how you park your car, or where you leave it at work etc, then the water can spread throughout the vehicle.

1:24 Let's go round to the driver's side now, just to double check that it ain't spreading anywhere else. This side appears to be fairly dry, so that's good. I mean it hasn't spread. That is surprising, however, because as I will show you in a bit, I mean it's only slightly damp. You see there, only very slightly damp, there's only a little bit, so nothing major on the driving side, which is good. That is surprising, however, because I don't know if I can show you, but there was, oh it's all wet. So that bit up here, then you can see

2:35 that's all wet there. Maybe you see the colour difference, but wet sponge down there, which is understandable, because earlier on we found a water drop that's coming down the side of this box section there. Sorry, it's a bit difficult to see. It's coming down the side here, going down there. Yeah, you can feel it, it feels all wet, but that's basically from the screen, which is what I'll show you in a bit. But if we go around, and basically I'll show you all the other bits and bobs that need

3:15 doing. These door rubbers, take a look, not sealed on at all, so basically water can get through there. Right, it runs mainly up here, see, this should be sealed. So what happens is the water goes down the bodywork of the car and then gets itself in this channel here, and then works its way all the way down underneath the rubber into the footwells. Same for all these rubbers. All these door rubbers are loose and not even sealed on, so we'd obviously have to clean them up and seal

3:48 them up and then put them back on, make sure they're nice and watertight. You can see how easy they come off, just literally come off. Same with this one as well, it's just no sealant or nothing, which is surprising, but that's alright. If we come around to the driver side now. Now the passenger side's fine, but this driver's side, I don't know if you can see it, you can see we've got a bit of water coming out of the door card here. Basically what we do is we pour water down this lip

4:24 here, down the window, and then it's meant to come out of the drainage system, which is there and there. So it's there, and you've got another one at the end there, but you can see it's coming out of the door card itself. So when this door shuts, that means the water sits on the rubber like that and then makes its way into the footwell. Same on the back here, you can see you've got that run mark still there, which makes its way through. We've also got a droplet coming down there as we speak,

4:58 but obviously it's meant to come out the drainage holes. Passenger side's working fine, but obviously because the door membranes are all put on at the same time from the factory, the fact that these two have gone means that it's only a matter of time before them two start to go. So what we do is we do the whole lot as a package.

5:12 That way you've got no problems in the future. In regards to pull clips, if I can get a good angle on it, can see. So you see that run mark there by the bumper support, and you've got the pool of water at the bottom. So basically what's happening is it's pulling up at the bottom, and then obviously that's going to rise and then come into the boot at some point. If I go to the passenger side as well, you can kind of see. So you see that

6:06 glistening there, that's the water there at the bottom again. And then you've got here, you can see all the run marks coming down by the bumper support clip. You can actually see the water inside the screw there, and basically that's running down into the box section in the back, and then it's going to make its way into the boot. In regards to the video for you, so we've started to strip the car. You can see this side isn't so bad, it's still a little bit damp. We come around to the other side, the door rubbers have already come off,

6:38 starting to take the door panels off as well. You can see a big pool of water here. If we start to, you can see a lot of that water coming through, so really important that we get the carpet up, rear seat out and everything like that. We're just starting to strip it all, to get as much of the water out as possible. Right, so just give you a little update on the Volvo XC60. The boys can't take the windscreen off, so take this trim off and it's come about. You can see this big old crack here, you

7:08 can't, you see there, you got a crack. And then if you get an angle on it, you can see there it's actually going over the window in there. I'll tell you inside, you'll see it a bit better. So this one definitely needs a new screen. It can't just be taken out and refitted, because if you take out, it's gonna make it completely worse. So it's gonna need a new one. Yeah, unfortunately it's a lot worse than what before it's gonna be. So yeah, that's all.

7:39 Right, so look, you can see here you've got the pool of water here, all there, but obviously that's going down, so that front bit's raised there. You can see all the water sort of rustation there, so there wasn't any water coming all the way down the back of there. Also along the side of here as well we found water coming down.

7:59 And yeah, you can see that channel in the middle's filled up as well. So that goes all the way through to there. But yeah, you can see how much water there is. So yeah, so that's all gone there over time. Also yeah, you've got all the water in the carpets, so yeah, that's it. Right, so I'm just going to give you another update on the Volvo. You see the boys are taking the windscreen off, and you can see over here you've got all this sealant, which is what seals the windscreen. And you see, you come around to the top,

8:36 which is where it was leaking heavily. You can see it's got nothing at all. So, I mean, it's probably just wear and tear, just from how old the vehicle is, but yeah, you can see why it was leaking so bad. Literally got none at all along this top line. And then all around the edge, you got nice bead of sealant.

8:57 So, yeah, just give you a quick update. Okey-dokey, so we've got the Volvo XC60 here. As you can see it's had a nice courtesy clean, so she's looking all sparkly. This one's had a windscreen replacement, door membrane's been done, the whole back end's been done as well, so new rear air vents, new lights.

9:21 But this one was extremely wet down this passenger side here. It was actually, it was quite flooded there to be honest. It was like a little swimming pool. But if we come in here and we lift up that mat, should be able to see, there you go, nice and dry. As you can see there, nice and dry, which is good.

9:53 All that we say now is, basically it's ready for the real world test, so our rain arch is fantastic. I don't know anyone else that has one, but yeah, it's a nice bit of kit. But basically, the weather outside, the elements, especially when you're going down the motorway, you see it's all nice and dry, which is fantastic.

10:16 Yeah, so say for example, you're going down a motorway, 70 mile an hour, and you've got a torrential rainfall, you're gonna come in contact with a lot more water than what you would if it's stationary. So all we say is just keep on top of the leaks, just wherever you've got them fixed, just sort of after every rain, rainfall or bit of rain or wet, or wherever you're driving the rain, just double check the leaks, double check where it was wet, make sure it's all dry.

10:40 Obviously, if you've got any problems or anything, give it like that, give us a call, let us know what you'd like us to do, but apart from that, that's all we ask. Just make sure you keep on top of it. As you can see, it's nice and dry, which is fantastic. This one had a nice, thorough, extensive rain arch test as well.

11:02 It was under there for a long, long time, and also we gave her a nice clean, so this has had a lot of water over it. So the fact that it showed up dry is fantastic. Oh yeah, as you can see, it's nice and clean, ready to go out. So what I'd do is I'd get that all sent off to you, and then we will, yeah, get your invoice all printed, get all your paperwork sorted, and then she should be ready to come and collect sort of tomorrow morning time, which is fantastic.

11:32 So that's all we've got to say. But apart from that, she's tip top.